COMPUTER REPAIR

Remote Computer Support:

As long as your PC is bootable and able to get on the internet; I can provide many of my services remotely. That saves me travel time, which also saves you $. It works like this:

1. Download the (click blue lettering to download) TeamViewerQS program from the TeamViewer website, making sure you saves it to a place where you'll be able to run it. I recommend saving it to your Desktop.

2. I'll call you when it's time to work on your PC.

3. Double-click the TeamViewerQS.exe file you downloaded previously to run it.

4. A box will open showing an ID and password. Let me know what both of those are so I can enter them on my side to connect to your PC.

5. A window will open on my pc that is exactly what you see on your computer monitor. I can move your mouse, type on your screen and transfer files to your PC. I can remotely do just about everything you can do locally.

6. Once I'm connected, I don't need to keep you on the phone unless you have questions. I may have to call you back if I have questions or need you to reboot your PC. I'll definitely call at least once to let you know when I'm finished and check if everything is completed to your satisfaction.

7. I will let you know what your final charge is and email a bill in PDF format detailing the work performed.

8. Payment can be made online via credit card or by mailing a check.